Terms and Agreements

Last Updated: May 2017

What are the eligibility requirements?

While we reserve the right to decline membership for any reason, criminal background check, credit score check, the following are the minimum eligibility requirements:

How do I join?

Join our community by signing up for an account using your Facebook account, Google+ account, or with your personal email address. Once you’ve created an account and verified your mobile phone, head over to your account page to start the pre-approval process. Please remember that the email address you use (be it your Facebook account's email address, your Google+ email address, or your personal email address) is our primary method of communication with you, so you'll want to make sure you check that email regularly. During the approval process, you’ll be asked to provide:

Once entered, Boro uses this documentation for authentication and verification. Using patented technology along with its business partners, Boro can detect fraudulent or forged personal identification within passports, driver’s license, health cards or military IDs in over 196 countries worldwide. Id verification process takes only a few seconds! Only provide your own information, since entering someone else’s information (e.g. a parent or significant other) may result in your membership being declined. No two individuals can share an account under any circumstance.

When you create a Boro account, you are providing Boro with written instructions and authorization for personal credit in accordance with the Consumer Reporting Act, R.S.O. 1990, c. C.33 or similar laws to obtain your personal and/or business credit report and/or perform a criminal background check.

Length of Application Process

We know you’re eager to start planning your next adventure, so we made the application process quick and easy. When you book your first equipment, we ask for your payment information and your driver’s license information or passport, so we can ensure you meet our eligibility requirements. In most cases, the eligibility check takes seconds, so you'll be ready to book in a few short minutes, provided we can verify all of your information. In some cases, we may need additional information for verification purposes; you’ll be prompted to provide these requirements when you attempt to book a product.

International User

As we build our community, we’re firm believers in the more, the merrier. We invite people from all around the world to rent products on Boro, as long as you’re at least 16 years old and meet our eligibility requirements to become an approved user. To qualify, you will need to provide clear photos of your driver’s license and passport.

Product Terms

All rentals made by BORO product owners (hereinafter called "Lessor") to its equipment rental customers (hereinafter called “Lessee”) are subject to the following Equipment Rental Terms and Conditions. “Equipment” shall refer to all products available for rental on BORO. Lessee’s acceptance of these terms and conditions shall be made by either (a) Lessee providing order confirmation to Lessor through the BORO platform or (b) Lessee’s acceptance of any equipment from Lessor, whichever occurs first.

Availability, Acceptance and Governing Provisions

All equipment rentals are subject to availability of equipment at time of order. No orders for equipment rental machines or products through BORO shall be binding upon Lessor until accepted in writing by an authorized official; and in all events any such order shall be subject to these terms and conditions which shall be deemed part of such order upon acceptance thereof by Lessor. No additional agreements will be binding upon Lessor unless specifically agreed to in writing. Failure of Lessor to object to provisions contained in any purchase order or other communication from a Lessee shall not be construed as a waiver of these terms and conditions, nor an acceptance of any such provisions. This contract and these terms and conditions shall constitute the entire agreement between Lessor and Lessee, and shall be governed by and shall be construed according to the internal laws in the Province of Ontario.

Rental Period

The rental period begins on the booking time select from the Lessee, and ends on the minute the equipment(s) return to the originating Lessor. No allowance is made for Sundays, Holidays or time in transit. Lessee is obligated to return equipment to the originating Lessor or incur additional expense unless other arrangements have been agreed to in writing by Lessor’s within the BORO mobile app.

Equipment Usage

Lessee agrees that equipment usage shall be normal and customary, and warrants that Lessee is familiar and experienced in the safe operation of equipment. Training in proper handling and safe operation is strongly recommended for inexperienced or first time users of the equipment. Lessee agrees that equipment rental does not grant Lessee any title or property rights in the equipment, all title and property rights shall remain with the Lessor. Theft will not be tolerantly, and report accordingly.

Condition of Equipment

Lessee agrees that equipment usage shall be normal and customary, and warrants that Lessee is familiar and experienced in the safe operation of equipment. Training in proper handling and safe operation is strongly recommended for inexperienced or first time users of the equipment. Lessee agrees that equipment rental does not grant Lessee any title or property rights in the equipment, all title and property rights shall remain with the Lessor. Theft will not be tolerantly, and report accordingly.


All prices are stated, and payments must be received, in Canadian Dollars (CAD). Unless otherwise expressly stated all prices are subject to change without notice. Terms of payment Visa, MasterCard and American Express in advance are a requirement. The Lessee is responsible for all freight charges incurred on all equipment rental and accessory orders, both outbound and inbound, from the originating Lessor’s facility.

Taxes and Other Charges

Lessee shall bear applicable federal, state, municipal, and other government taxes (such as manufacturer's tax, retailer's occupation tax, use tax, sales tax, excise tax, duty, custom, inspection or testing fee, etc.) Taxes, fees or charges of any nature whatsoever imposed by any governmental authority, on or measured by the transaction between Lessor and Lessee, are not included in prices shown and must be added in sales record of Lessee. Tax exemption certificates, valid for certain businesses, must be presented to BORO at account creation and prior to any bookings if they are to be honored.

Damage, Loss or Missing Components

Lessee agrees to pay for any damage or loss of the equipment, regardless of cause, and keep the equipment, tools, and accessories in good repair and operating condition at all times. Equipment returned from Lessee inoperative, damaged or with missing components will be refurbished to original working order by Lessor at Lessee’s expense. Lessee shall be notified of refurbishing and missing component costs, including parts and labor, prior to the repair. All equipment which cannot be returned to Lessor due to permanent damage or other causes will be invoiced to Lessee at its current published list market price.

Liability and Indemnity

The Lessee shall be liable for all damage arising from equipment rental use, misuse or negligence of Lessee, including any accidents to persons or property arising thereof. Lessee covenants and agrees to indemnify and hold harmless Lessor free from any and all claims, actions, suits, damages and liabilities, including attorney’s fees, arising out of, connected with, or resulting from the rented equipment and/or its complimentary tools or attachments. This includes, without limitations, the manufacture, selection, delivery, possession or use of the rented equipment.

Compliance with Canadian Export Laws

If Lessee delivers products to others who may use the products outside Canada, Lessee acknowledges and shall advise others that the products are controlled for export by the Canada Department of Commerce, and that the products may require authorization prior to export from Canada or re-export. Lessee agrees that it will not export, re-export or otherwise distribute products in violation of any export control laws or regulations of Canada. Lessee further warrants that it will not export or re-export, directly or indirectly, any products to embargoed countries or sell products to companies or individuals listed on the Denied Persons List published by the Department of Commerce.


Lessee agrees it has not made and will not make any direct or indirect payment, offer to pay or authorization to pay any money, gift or valuables to any government official or the immediate family of such official, for the purpose of influencing an act or decision of the government or such individual in order to assist, directly or indirectly, Lessee in obtaining or retaining business, or securing an improper advantage.

Consequential Damages

Lessor shall not be liable for any consequential, incidental or contingent damages whatsoever.

Subletting Equipment

No part of the equipment shall be sublet, transferred or assigned by Lessee or removed from the location at which it was intended by Lessor to be used, as represented by Lessee, except with the prior written consent of Lessor through the BORO app.

Equipment Title

Title to the equipment is now and at all times hereafter shall remain and be vested only in Lessor. Lessee shall keep the lessee's interest in this agreement and the equipment free from all liens and encumbrances.


In the event of Lessee's default or breach of any term or condition of this agreement, Lessor may terminate this agreement and declare the entire unpaid balance immediately due and payable, and in addition to any remedy provided by law, at Lessor's request Lessee shall immediately: (a) assemble the equipment and make it available to the Lessor at Lessee's premises, or at such other place as Lessor may designate; (b) permit Lessor to enter upon Lessee's premises and remove the equipment or render it unusable; or (c) permit Lessor to dispose of the equipment on Lessee's premises in such manner as Lessor may determine.


These terms and conditions, as published on the Boro Technologies website located at www.boro.one at the time of equipment rental, are the official equipment rental terms and conditions between Boro Equipment Owners (Lessor) and equipment rental customer (Lessee), and may be amended from time to time without notice at Lessor’s sole discretion.

Boro welcomes your questions and comments about privacy, and what we do. Please feel free to contact us at support.boro.com.

If you need to reach us by mail in regards to privacy questions, please write to us at am@boro.one